Salesforce Specialized Service

Salesforce CPQ and Billing

Scadea comes with a strong cloud background and we can help in the implementation of Salesforce CPQ and Billing focusing on end to end customer engagement that can be managed in Salesforce.

Einstein

We have given our client the ability to track and analyse all the data that is being used in day to day transactions by integrating their CRM application with Einstein analytical tool.

Omni scripts

We have implemented Omni scripts for complex, higher-value interactions being updating the transactions on mobile phone plans , increased credit card limit.

Service Voice Cloud

We have enabled agents by giving them opportunity to visualize personal, consistent and efficient interactions for every customer across all channels by implementation of Service Voice Cloud.

Pardot

Our team of automation consultants and experts have helped our esteemed clients through nitty-gritties of configuration to customization of functionality in Pardot .

Loyalty Management

We have addressed the problem of customer retention by implementing Loyalty Management which engages the end customers with personalized and intelligent engagements.